We want you to be satisfied with your purchase from Obtain Nutrition. If you’re not, here’s how we can help:

1. Return Eligibility

• Returns must be requested within 30 days of the purchase date.
• Only unopened and unused products in original condition are eligible for return.
• Opened or used products are not refundable unless there is a confirmed defect.

2. How to Request a Return

1. Email us at returns@obtainnutrition.com with your order number and reason for return.
2. If approved, we’ll provide return instructions and address.
3. Customers are responsible for return shipping unless the return is due to our error.

3. Refund Process

• Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the returned item.
• Shipping fees are non-refundable.

4. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days with photos, and we’ll send a replacement at no additional cost.